Delivery Information

Delivery

 

GENERAL DELIVERY INFORMATION We use multiple delivery companies across New Zealand to ensure we offer you the best delivery price and the most secure delivery service. 

Receiving Your Delivery IMPORTANT - CHECK YOUR PURCHASE - ONCE YOU HAVE SIGNED FOR YOUR GOODS YOU HAVE ACCEPTED THAT THEY ARE NOT DAMAGED. It is important that you check your delivery before signing for it,  and only sign if you are completely satisfied with the condition of the cartons or packaging. Check your goods thoroughly before signing for them. This may be a waiver of your rights to claim afterwards. You have the right to reject the delivery if you believe there are issues with the product.

The courier will follow the delivery directions supplied when purchasing online. We cannot be held responsible for any loss of goods left unattended at your request.

Physical delivery address required as delivery is by courier

We cannot deliver to a P.O. Box address so please provide a physical address.  Delivery will be by courier or freight forwarder.  An email will be sent to you when the goods are dispatched.

 

Furniture items are delivered by our home delivery partners in Metro areas. While we deliver to most locations throughout New Zealand, there are may be a few locations we do not offer purchase or delivery for large items to. 

Delivery cost Our home delivery service prices start from $10 for our smaller furniture items and $20 upwards for the larger furniture items. The final delivery charge for your order will be calculated at the checkout. To view the cost of delivery for your order, please add all of the items to your shopping cart and ensure your delivery suburb or postcode is correct. Please note that some areas are outside our normal delivery areas. Please Contact Us for further information. 

Delivery times

Delivery times vary by stock availability and by postcode. Please allow processing of 2-5 business days and you will receive them within 5-7 days for metropolitan and regional Areas, or 10-14 business days for larger items including Egg Chairs

Delivery tracking Once your items are available for delivery, our home delivery partner will contact you to book a delivery time.